These terms and conditions (the “Agreement”) constitute a legally binding agreement between you (“Guest” or “You”) and NICASTAY (“Company,” “We,” or “Us”) regarding the terms of your vacation rental booking. By making a booking with us, you agree to abide by the following terms and conditions:
Booking and Payment.
- To secure a reservation, a deposit is required at the time of booking. Full payment is due [number] days before the check-in date.
- Payments can be made through our website or any other authorized payment platform.
- Details related to reservation policies are reflected in the listing of each property.
Cancellation and Refund.
- Cancellation 60 or more days before check-in: Full refund less 5% transaction fee.
- Cancellation within 30 to 59 days of check-in: Cancellation fee 50% of rental rate.
- Cancellation less than 30 days of check-in: no refund.
- No-shows and early departures are non-refundable.
Compliance Notice
- Guests are required to comply with the Compliance Notice provided on our website. This includes adhering to occupancy limits, quiet hours, pet policies, and more.
Security Deposit
- A security deposit is required to cover any potential damages, breaches of the rental agreement, or violations of the Compliance Notice. The deposit will be refunded after check-out, less any applicable charges. The security deposit amount for each rental property is outlined in the property description
Check-in and Check-out
- Check-in time is 15:00 , and check-out time is 11:00. Early check-in or late check-out may be available upon request and subject to availability.
Property Condition and Damages
- Guests are expected to treat the property with care and respect. Any damages or excessive cleaning required may result in charges against the security deposit.
Smoking and Pets
- Smoking is strictly prohibited inside the rental property. If the property is pet-friendly, guests must adhere to the pet policy.
Liability and Indemnification
- Guests are responsible for their personal safety and the safety of their belongings. The Company is not liable for any accidents, injuries, or losses incurred during the stay.
Local Regulations
- Guests are responsible for adhering to all local laws and regulations during their stay, including noise ordinances, parking regulations, and waste disposal rules.
Force Majeure
- The Company shall not be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is due to circumstances beyond its reasonable control.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Nicaragua. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Nicaragua.
By making a booking, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, including the Compliance Notice provided above. If you have any questions or concerns, please contact our guest services team before confirming your reservation.
Last updated: October 2023
NICASTAY
Hacienda Iguana, Tola. Rivas
[email protected]